:root{--paper:#f4f6f2;--card:#fff;--ink:#13201a;--sub:#46544d;--line:#e3e9e4;--line-soft:#edf1ee;--chip:#edf1ee;--leaf:#0a8560;--deep:#076b47;--mint:#23ce97;--tile:#e3f4eb;--night:#0f2a20;--night-ink:#eaf7f0;--coral:#a63f26;--coral-mid:#e2674a;--coral-tint:#fdebe6;--sun:#7a4e00;--sun-tint:#fff0d4;--river:#1f6bb5;--river-tint:#e4f1fe;--wa:#d9fdd3;--wa-ground:#efeae2;--ease:cubic-bezier(.23, 1, .32, 1);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}*{box-sizing:border-box}html,body,#root{height:100%}body{background:var(--paper);color:var(--ink);-webkit-font-smoothing:antialiased;margin:0;font:400 14px/1.45 Onest,Anek Bangla,system-ui,sans-serif}[lang=bn],.bn{font-family:Anek Bangla,Onest,system-ui,sans-serif}a{color:var(--deep);text-decoration:none}a:hover{color:var(--leaf)}button,input,textarea,select{font:inherit;color:inherit}:focus-visible{outline:2px solid 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12px;font-size:14px;font-weight:600;transition:background-color .15s,color .15s;display:flex}.nav svg{flex-shrink:0;width:18px;height:18px}.nav:hover{color:var(--night-ink);background:#ffffff0d}.nav.on{color:var(--night-ink);background:#23ce9724}.badge{background:var(--mint);min-width:20px;height:20px;color:var(--night);border-radius:999px;justify-content:center;align-items:center;margin-left:auto;padding:0 6px;font-size:11.5px;font-weight:800;display:flex}.badge.hot{background:var(--coral-mid);color:#fff}.me{background:#ffffff0d;border-radius:12px;flex-direction:column;gap:6px;margin-top:auto;padding:12px;display:flex}.me b{color:var(--night-ink);overflow-wrap:anywhere;font-size:13px}.me span{color:#eaf7f0b3;font-size:12px}.me button{color:var(--mint);cursor:pointer;background:0 0;border:0;align-self:flex-start;padding:0;font-size:12.5px;font-weight:700}.main{flex:1;min-width:0;overflow:auto}.page{flex-direction:column;gap:18px;max-width:1440px;padding:24px 28px 40px;display:flex}.head{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.head .grow{flex:1}.card{background:var(--card);border:1px solid var(--line);border-radius:14px}.pad{padding:18px}.stack{flex-direction:column;gap:12px;display:flex}.grid2{grid-template-columns:1fr 1fr;gap:18px;display:grid}.grid3{grid-template-columns:1.4fr 1fr 1fr;gap:18px;display:grid}.kpis{grid-template-columns:repeat(4,1fr);gap:14px;display:grid}.kpi{flex-direction:column;gap:6px;padding:16px 18px;display:flex}.kpi .val{letter-spacing:-.02em;font-size:30px;font-weight:800;line-height:1.1}.kpi .val small{color:var(--sub);margin-left:4px;font-size:15px;font-weight:700}.kpi .sub{color:var(--sub);font-size:12.5px}.rowkv{border-bottom:1px solid var(--line-soft);justify-content:space-between;gap:12px;padding:7px 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0;border:0;padding:0}.linkbtn:hover{color:var(--leaf)}.chip{border:1px solid var(--line);background:var(--card);cursor:pointer;border-radius:999px;align-items:center;gap:6px;height:30px;padding:0 11px;font-size:12.5px;font-weight:600;transition:background-color .15s;display:inline-flex}.chip:hover{background:var(--line-soft)}.chip.on{background:var(--ink);color:#fff;border-color:var(--ink)}.chip .n{opacity:.7}.chips{flex-wrap:wrap;gap:6px;display:flex}.chips.onerow{scrollbar-width:thin;flex-wrap:nowrap;padding-bottom:4px;overflow-x:auto}.chips.onerow>*{flex-shrink:0}.seg{background:var(--chip);border-radius:10px;gap:2px;padding:3px;display:inline-flex}.seg button{cursor:pointer;height:30px;color:var(--sub);background:0 0;border:0;border-radius:8px;padding:0 12px;font-size:12.5px;font-weight:700}.seg button.on{background:var(--card);color:var(--ink);box-shadow:0 1px 2px 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var(--line);color:var(--ink);text-align:left;cursor:pointer;background:0 0;border-top:0;border-left:0;border-right:0;flex-direction:column;gap:6px;width:100%;padding:14px 16px;transition:background-color .15s;display:flex}.ticket:hover{color:var(--ink);background:#fafbf9}.ticket.on{background:var(--tile);box-shadow:inset 3px 0 0 var(--leaf)}.ticket .meta{color:var(--sub);align-items:center;gap:8px;font-size:12.5px;display:flex}.ticket .meta b{color:var(--ink)}.ticket .meta .when{white-space:nowrap;margin-left:auto}.ticket .title{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:14.5px;font-weight:700;display:-webkit-box;overflow:hidden}.convo{flex-direction:column;flex:1;min-width:0;min-height:0;display:flex}.convo-head{background:var(--card);border-bottom:1px solid var(--line);align-items:center;gap:12px;padding:16px 24px;display:flex}.convo-body{flex-direction:column;flex:1;gap:14px;padding:20px 24px;display:flex;overflow:auto}.convo.wa .convo-body{background:var(--wa-ground)}.bubble{white-space:pre-wrap;overflow-wrap:anywhere;max-width:640px;padding:10px 14px;font-size:14.5px;line-height:1.5}.bubble .who{color:var(--sub);margin-bottom:3px;font-size:11.5px;font-weight:700;display:block}.bubble.them{background:var(--card);border:1px solid var(--line);border-radius:4px 14px 14px;align-self:flex-start}.bubble.team{background:#e8f0ec;border-radius:14px 4px 14px 14px;align-self:flex-end}.bubble.waout{background:var(--wa);border-radius:14px 4px 14px 14px;align-self:flex-end}.bubble.notebub{background:var(--sun-tint);border-radius:12px;align-self:stretch;max-width:none;font-size:13.5px}.sysline{color:var(--sub);background:var(--card);border:1px dashed #c9d3ce;border-radius:999px;align-self:center;padding:4px 12px;font-size:12px}.composer{border-top:1px solid var(--line);background:var(--card);flex-direction:column;gap:10px;padding:12px 24px 16px;display:flex}.composer textarea{resize:vertical;border:1px solid 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18px;display:flex;overflow:auto}.avatar{background:var(--tile);width:40px;height:40px;color:var(--deep);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-weight:800;display:flex}.diag{grid-template-columns:1fr 1fr;gap:0 20px;display:grid}.hint{background:var(--river-tint);color:#164e85;border-radius:12px;padding:10px 12px;font-size:13px;line-height:1.5}.shot{border:1px solid var(--line);background:var(--line-soft);border-radius:12px;position:relative;overflow:hidden}.shot img{object-fit:contain;background:#fff;width:100%;max-height:420px;display:block}.veiled{background:repeating-linear-gradient(135deg,#e8ede9 0 10px,#eef2ef 10px 20px);justify-content:center;align-items:center;gap:10px;height:120px;display:flex}.decide{grid-template-columns:1fr 1fr;gap:10px;display:grid}.decide .btn{text-align:left;white-space:normal;flex-direction:column;align-items:flex-start;gap:2px;height:auto;padding:12px 14px}.decide .btn span{opacity:.85;font-size:12.5px;font-weight:500}.preview{align-items:center;gap:18px;display:flex}.thumb{background:var(--line-soft);border-radius:14px;flex-shrink:0;justify-content:center;align-items:center;width:120px;height:120px;display:flex;overflow:hidden}.thumb img{object-fit:cover;width:100%;height:100%}.quote{border-left:3px solid var(--line);color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;padding:4px 0 4px 12px}.sw{background:var(--leaf);border-radius:999px;flex-shrink:0;width:38px;height:22px;position:relative}.sw:after{content:"";background:#fff;border-radius:50%;width:16px;height:16px;position:absolute;top:3px;right:3px}.signin{min-height:100%;display:flex}.signin .left{background:var(--night);width:44%;max-width:560px;color:var(--night-ink);flex-direction:column;padding:48px;display:flex}.signin .left h1{letter-spacing:-.02em;font-size:34px;line-height:1.15}.signin .left p{color:#eaf7f0bf;margin:0;font-size:15px;line-height:1.6}.signin .right{flex:1;justify-content:center;align-items:center;padding:32px 16px;display:flex}.signin .box{flex-direction:column;gap:20px;width:440px;max-width:100%;padding:32px;display:flex;box-shadow:0 12px 40px #0f2a2014}.codein{border:1.5px solid var(--line);letter-spacing:.55em;text-indent:.55em;text-align:center;background:#fff;border-radius:14px;width:100%;height:64px;font-size:30px;font-weight:700}.codein::placeholder{color:#d3dbd6}.codein:focus{border-color:var(--leaf);box-shadow:0 0 0 3px var(--tile);outline:none}.check{background:var(--leaf);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:22px;height:22px;font-size:12px;font-weight:800;display:flex}.qr{border:1px solid var(--line);background:#fff;border-radius:14px;align-self:center;width:200px;height:200px;padding:10px}.secret{background:var(--chip);overflow-wrap:anywhere;-webkit-user-select:all;user-select:all;border-radius:8px;padding:8px 10px;font-family:ui-monospace,Consolas,monospace;font-size:13px}.gbtn{color:var(--ink);border:1px solid var(--line);background:#fff}.gbtn:hover{background:var(--line-soft)}.overlay{z-index:20;background:#0f2a206b;justify-content:center;align-items:center;padding:16px;animation:.15s ease-out fade;display:flex;position:fixed;inset:0}.modal{width:420px;max-width:100%;animation:pop .2s var(--ease);flex-direction:column;gap:16px;padding:24px;display:flex}@keyframes fade{0%{opacity:0}}@keyframes pop{0%{opacity:0;transform:scale(.96)}}.toast{background:var(--ink);color:#fff;z-index:30;max-width:calc(100% - 32px);animation:rise .2s var(--ease);border-radius:12px;padding:10px 16px;font-size:13.5px;font-weight:600;position:fixed;bottom:20px;left:50%;transform:translate(-50%);box-shadow:0 8px 24px #0000002e}.toast.bad{background:var(--coral)}@keyframes rise{0%{opacity:0;transform:translate(-50%,8px)}}@media (prefers-reduced-motion:reduce){*,:before,:after{transition:none!important;animation:none!important}}@media (max-width:1180px){.person{display:none}.kpis{grid-template-columns:repeat(2,1fr)}.grid3{grid-template-columns:1fr}}@media (max-width:860px){.side{width:64px;padding:16px 8px}.nav{justify-content:center;padding:0}.nav .label,.brand i,.me,.nav .badge{display:none}.queue{width:280px}.grid2{grid-template-columns:1fr}.signin .left{display:none}}